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Vave Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Vave Casino. Please read them carefully before creating an account, depositing funds or playing. By using the website, you confirm that you understand and accept these terms, together with any applicable policies, game rules and promotion conditions displayed on the website.

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1. General terms and eligibility

These Terms & Conditions apply to your access to and use of the Vave Casino website, account services, games, promotions and related features. They are intended to set out the main responsibilities of Vave Casino and its users in clear terms. Additional rules may apply to particular games, payment methods, offers or services. Where additional conditions are shown, you should read them before using the relevant service.

Table of contents

You must meet all legal and eligibility requirements that apply in the place where you live and access the website. You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever requirement is higher. You must not use the website if online gambling is prohibited or restricted in your jurisdiction. It is your responsibility to check the laws that apply to you before registering or playing.

By opening or using an account, you confirm that the information you provide is accurate, current and complete. You must update your details if they change. An account must be used only by the person whose name is registered on it. You must not open an account for another person, allow another person to use your account, or transfer your account to someone else.

Account checks and verification

Vave Casino may request information or documents to verify your identity, age, address, payment method or account activity. These checks may be required before certain services are provided, including withdrawals or continued access. Any information supplied for verification must be genuine, readable and up to date. If requested information is not provided within a reasonable period, access to some or all account services may be restricted.

  • Keep your login details confidential and choose a secure password.
  • Tell Vave Casino promptly if you believe your account has been accessed without permission.
  • Do not use another person's payment method or account credentials.
  • Maintain only the accounts permitted under the website rules and applicable law.
  • Accept responsibility for activity carried out through your account unless you have reported unauthorised access promptly.

2. Deposits, withdrawals and gaming activity

You may deposit funds using the payment methods made available through the website. You should use a payment method held in your own name and ensure that the information provided is accurate. A deposit must not be made using funds that you cannot afford to lose. Vave Casino may decline, delay or review a transaction where this is necessary for security, compliance, fraud prevention or payment processing reasons.

You are responsible for checking the amount entered before confirming a deposit, wager or other transaction. Once a transaction has been submitted, it may not always be possible to cancel or reverse it. Available payment methods, minimum or maximum transaction amounts, processing conditions and any applicable charges will be shown through the relevant payment interface or account area.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions clearly displayed when the request is made. Funds may generally be returned through an appropriate payment method linked to the account. Vave Casino may use reasonable procedures to confirm that a withdrawal is being made by the genuine account holder and that the funds are not connected with unlawful or suspicious activity.

Game results and technical issues

Games must be played in accordance with the instructions and rules shown on the website. Results are determined by the relevant game system and recorded in the applicable account or game records. If there is a clear technical error, interruption, malfunction or similar issue, Vave Casino may investigate the event and take reasonable steps to correct it. This may include cancelling an affected transaction or restoring an account to the position that applied before the error, where appropriate.

You must not attempt to interfere with the website, manipulate game outcomes, exploit a software fault, use automated tools or employ any method intended to obtain an unfair advantage. Suspected abuse, collusion, fraud, payment misuse or other prohibited activity may lead to an investigation and temporary or permanent restrictions.

Promotions and offers

Promotions, bonuses, tournaments and other offers may be subject to separate conditions. Those conditions will explain matters such as eligibility, qualifying activity, expiry, wagering requirements, excluded games, withdrawal rules and any other restrictions. You should review the complete conditions before accepting an offer. If a promotional condition conflicts with these general terms, the specific condition may apply to that promotion to the extent of the conflict.

3. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before you play and do not use money needed for rent, bills, food or other essential expenses. You should take regular breaks and stop playing if gambling is affecting your finances, relationships, work, study or wellbeing.

Tools or support options may be available through the website to help you manage your play. These may include deposit limits, session controls, time reminders, temporary breaks or account self-exclusion. The availability and operation of each tool may vary. If you ask for an account restriction or self-exclusion, follow the instructions provided and do not attempt to avoid the restriction by creating another account.

If you are concerned about your gambling, seek independent support from an appropriate gambling-help or wellbeing service in your state or territory. You may also speak with a trusted person or qualified professional. Vave Casino cannot provide medical, financial or legal advice, and responsible gambling tools should not be treated as a substitute for professional support.

Privacy and communications

Personal information is handled in accordance with the Vave Casino Privacy Policy and any notices provided when information is collected. Information may be used for account administration, identity checks, transaction processing, security, customer support, legal compliance and service improvement, as described in the applicable policy. You should review the Privacy Policy to understand how information is collected, used, stored and shared.

You agree to receive service communications that are necessary to manage your account, transactions, security or changes to the website. Marketing communications may be managed using the options provided in the relevant message or account settings, subject to any required service notices.

Acceptable use

  • Use the website lawfully and honestly.
  • Do not upload harmful code, interfere with website security or attempt unauthorised access.
  • Do not publish content that is unlawful, threatening, abusive, misleading or designed to harass others.
  • Do not use the website to launder money, facilitate fraud or support any other unlawful activity.
  • Do not copy, reproduce, modify or commercially exploit website content without permission.

4. Suspension, liability and changes to these terms

Vave Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, responsible gambling, legal compliance, verification, payment protection, fraud prevention or enforcement of these terms. An account may also be restricted where information supplied is inaccurate, where the account appears to be operated by another person, or where prohibited conduct is suspected.

If an account is closed or restricted, any remaining balance will be dealt with in accordance with applicable law, these terms, relevant payment procedures and the outcome of any review. Vave Casino may withhold or adjust funds where this is reasonably necessary to address fraud, unlawful conduct, a payment reversal, a technical error or a breach of the applicable conditions. Nothing in these terms is intended to remove rights that cannot lawfully be excluded.

The website and its services are provided subject to availability. There may be interruptions caused by maintenance, telecommunications problems, third-party providers, software faults or events outside reasonable control. To the extent permitted by law, Vave Casino is not responsible for losses caused by your failure to keep account details secure, your misuse of the website, unsupported equipment, interruptions outside its reasonable control or your breach of these terms.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that applies under Australian law or another law that cannot legally be excluded, restricted or modified. Where liability can lawfully be limited, it will be limited to the extent permitted by applicable law.

Updates and applicable law

These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security procedures or business operations. The current version will be published on the website with an updated effective date where appropriate. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms, unless a different process is required by applicable law.

These terms are intended to be interpreted consistently with the laws and mandatory consumer protections that apply to you. Any dispute should first be raised through the support or contact process made available on the website so that the matter can be reviewed. You should keep a copy of these terms and any promotion conditions that apply to your account.

If you have a question about these Terms & Conditions, your account or a transaction, use the current support or contact channels displayed on the Vave Casino website. These terms, together with the Privacy Policy, responsible gambling information, game rules and applicable promotion conditions, form the main framework for your use of the website.